Privacy Policy

Your privacy is important to Iconiq Agency. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you register for an account, request information, or engage our services.
  • Promoter Information: For promoters, this includes setcard details, experience, skills, and photos. This information is collected to showcase talent to potential clients.
  • Payment Information: When you make payments for our services, we collect payment information such as credit card details or bank account information. This information is processed securely by our payment processors.
  • Usage Data: We collect information about how you use our website and services, such as the pages you visit, the links you click, and the searches you conduct. This information helps us improve our website and services.
  • Log Data: Our servers automatically record information when you access our website, including your IP address, browser type, operating system, and referring URL. This information is used for security and analytics purposes.

2. How We Use Your Information

We use your information for various purposes, including:

  • Providing Services: To provide you with the event staffing services you request, including connecting you with promoters and managing events.
  • Communication: To communicate with you about our services, updates, and promotional offers.
  • Improving Our Website and Services: To analyze usage data and feedback to improve the functionality and user experience of our website and services.
  • Personalization: To personalize your experience on our website and services, such as recommending promoters or services that may be of interest to you.
  • Marketing: To send you marketing communications about our services and promotions. You can opt-out of receiving these communications at any time.
  • Legal Compliance: To comply with legal obligations and respond to legal requests.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who help us operate our website and provide our services, such as payment processors, hosting providers, and marketing platforms.
  • Promoters: We share client contact information with promoters to facilitate communication and event coordination.
  • Clients: We share promoter profiles and setcard information with clients to help them select the right talent for their events.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Secure Storage: Storing your information on secure servers with limited access.
  • Access Controls: Implementing access controls to restrict access to your information to authorized personnel only.
  • Regular Security Assessments: Conducting regular security assessments to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

  • Analyze Website Traffic: To understand how users interact with our website and improve its performance.
  • Personalize Your Experience: To remember your preferences and provide you with a personalized experience.
  • Targeted Advertising: To display targeted advertisements based on your interests.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at: [Insert Contact Email Address Here] or [Insert Phone Number Here].